Privacy Policy

This privacy policy explains how Scheepswacht Marine Services, located at 35 Waalhaven Zuidzijde, 3087 BL Rotterdam, South Holland, Netherlands, collects, uses, and protects personal data when you use our online platform or services. We are committed to protecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Identity of the Data Controller

The data controller responsible for processing your personal data in connection with our site and services is Scheepswacht Marine Services, located at 35 Waalhaven Zuidzijde, 3087 BL Rotterdam, South Holland, Netherlands.

Personal Data We Collect

We collect personal data when you interact with our site or use our services. The types of personal data we may collect include:

• Contact Information: Such as your name, postal address, and potentially other contact details you provide when contacting us or requesting services.
• Service Information: Details related to the marine services you inquire about or request, including information about your vessel.
• Technical Data: Information automatically collected when you visit our site, such as your IP address, browser type and version, operating system, and usage patterns on our site.
• Communication Data: Information contained in any communication you send to us, whether through our site or by other means.

How We Collect Your Data

We collect data through various methods:

• Direct Interactions: You provide data to us when you fill out forms on our site, communicate with us, or provide details about services you require.
• Automated Technologies: As you navigate our site, technical data is automatically collected using cookies, server logs, and other similar technologies.

Legal Basis and Purposes of Processing

We process your personal data based on the following legal grounds and for specific purposes:

• Performance of a Contract: To fulfill our obligations arising from any contracts entered into between you and us, such as providing marine services you have requested or completing transactions.
• Legitimate Interests: To operate, maintain, and improve our site and services, respond to your inquiries, manage our business operations, detect and prevent fraud, and ensure the security of our systems. We ensure these interests do not override your fundamental rights and freedoms.
• Compliance with Legal Obligations: To comply with laws and regulations applicable to our business.
• Consent: Where required by law, we will obtain your consent to process your data for specific purposes, such as sending you marketing communications about our services. You have the right to withdraw consent at any time.

We use your data for purposes including:

• Providing, operating, and maintaining our site and services.
• Understanding how you use our site to improve your experience.
• Communicating with you, responding to your inquiries, and providing customer support.
• Processing your requests for marine services.
• Managing payments and service requests.
• Sending you service-related communications.
• Detecting and preventing technical issues.

Sharing Your Personal Data

We may share your personal data with third parties only when necessary for the purposes outlined in this policy:

• Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as IT support, hosting, or payment processing. These providers are obligated to protect your data and use it only for the purposes for which it was disclosed.
• Legal Compliance: We may disclose your data when required by law, legal process, governmental request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

We do not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

Your Data Protection Rights

Under GDPR and other relevant laws, you have certain rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our site uses cookies and similar technologies to function effectively, analyze site traffic, and personalize content. You can control cookies through your browser settings. Please refer to our separate Cookie Policy (if applicable and available on our site) for more detailed information on how we use cookies.

Children's Privacy

Our site and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us in writing at the following address:

Scheepswacht Marine Services
35 Waalhaven Zuidzijde
3087 BL Rotterdam
South Holland
Netherlands

You also have the right to lodge a complaint with a supervisory authority, particularly in the Netherlands, if you believe that our processing of your personal data infringes applicable data protection laws.